Workplace Policy

Effective date: May 1st, 2023

We've jotted down some key points about our workplace culture and policies - and in keeping with our style, we've made it simple and jargon-free. If you've got questions, we're here to chat.

Your Inclusion Matters

At Painless, we embrace diversity and inclusion - it's what gives us our unique spark. We believe that every individual, irrespective of their background, experience, or orientation, adds to the richness of our team. So, bring your authentic self to work, we love it that way.

Flexibility is our Friend

We get it, life happens and doesn’t always fit neatly into the 9-to-5 window. That’s why we encourage a flexible work schedule that balances your professional commitments and personal life. Whether it's your yoga class or your kid's soccer match, we're all for it.

Always Learning, Always Growing

Here at Painless, we're all about fostering your growth and development. We provide access to a multitude of learning resources, ongoing training, and professional development opportunities. Consider us your cheerleaders in your journey to becoming the best version of your professional self.

Keeping it Healthy

We care about your wellbeing just as much as we care about our patients'. We encourage physical activity and offer comprehensive mental health support because we firmly believe that a healthy team is a happy team. And remember, it's okay not to be okay. We're here to support each other.

Open Communication is Key

Got an idea? Spotted an issue? Or maybe you just want to share how awesome your weekend was? We're all ears. We foster an environment where everyone's voice matters and communication flows freely. So, don't hesitate to share your thoughts.

Embracing Technology

As a digital health platform, we're passionate about technology. We want you to feel the same, but don’t worry, you don’t have to be a tech whiz. We'll provide the necessary tools and training to ensure you're comfortable and proficient in our systems.

Respect & Responsibility Go Hand in Hand

We believe in treating each other with respect, dignity, and kindness. But respect is a two-way street. We expect our team members to uphold our values, be accountable for their responsibilities, and contribute positively to our workplace culture.

Let's Talk it Out

Not everything goes perfectly all the time, we get that. If something's bugging you or you're unhappy with anything, please talk to us. We promise to listen, understand, and do our best to make things right.

Change is the Only Constant

Just like our Terms of Service, this employee policy might need tweaks from time to time to ensure we're aligned with relevant laws and our evolving workplace culture. We'll keep you posted on any major changes, so there won't be any surprises.

Your Agreement

By continuing your journey with us, you're saying "yes" to our employee policy. This doesn't take away your legal rights, but rather, it's our mutual agreement to create a harmonious and inspiring work environment.

Thanks for being part of the Painless family.