Australian hospitals — we're providing back-up, so you can save time, energy and valuable resources.
Amid this pandemic, non-COVID patients requiring urgent care will need to receive treatment efficiently and be discharged as fast as possible.
With customised solutions for your hospital and a streamlined handover process, we'll ensure your patients receive comprehensive follow-up pain care and return them to their primary carer — so you can focus on the larger matter at hand.
The Japanese Men’s 4x100m relay team were the underdogs in the 2016 Rio Olympics. None of their team had ever run 100m in under 10 seconds. Yet they stunningly won the silver medal. They did so not by trying to run harder and faster, but rather, through intelligent problem-solving — by optimising the pass of the baton.
Valuable seconds are lost in relays due to clumsy baton handovers, and mistakes only increase when done so at speed.
PASSING THE BATON IN HEALTHCARE
We see this same challenge in healthcare — and will only see it more amid the COVID-19 crisis.
The handover of patients — from inpatient care to outpatient services for pain care — can be clumsy at the very best of times. Information gets lost or miscommunicated. Continuity and consistency of care are sacrificed. And the patient suffers as a result.
Caring for non-COVID patients with acute or chronic pain.
Amid this pandemic, non-COVID patients requiring care for other serious illnesses or acute injuries need to receive hospital care efficiently and be discharged as fast as possible. Hospital workers will not have time for detailed handovers or regular follow-up — they'll be onto the next patient (and rightly so).
WE'RE HERE TO HELP
So, we're faced with two options...
Perhaps a patient come to you for serious injury, seeks support for their chronic illness or requires palliative care. You deliver the immediate care, then turn to us for back-up.
We'll collaborate to create a rapid, tailored solution to optimise the patient handover — ensuring complete continuity of care for your patient and saving time for your team.
Ensuring complete continuity of care, we'll return to the patient to the primary GP or specialist, with detailed records of their care and recommendations for any future support — so nothing get's lost along the way.
Depending on your preferences, we'll provide short, regular updates (typically, once per fortnight) and a comprehensive pain care report eight weeks post discharge.